Thank you for choosing TheAstroAi.fun for your astrological insights. Please read our Refund Policy carefully before purchasing any services on our Website.
1. No Refund Policy:
Due to the personalized and subjective nature of astrological services, we do not offer refunds once a service has been purchased and rendered. By proceeding with a purchase, you acknowledge and agree to this no-refund policy.
2. Compensatory Service in Case of Incorrect Initial Reading:
While we strive for accuracy and provide our best interpretations, astrological readings are inherently subjective and may vary. However, if you genuinely believe that the initial service provided was significantly incorrect or did not address your specific inquiry, you may be eligible for a compensatory service under the following strict conditions:
- Notification Requirement: You must notify our support team at [Your Support Email Address] within [Specify Timeframe – e.g., 7 days] of receiving the initial service, clearly outlining the reasons for your dissatisfaction and the specific inaccuracies or omissions you perceive.
- Investigation Process: Your claim will be subject to a thorough internal investigation by our team of astrologers. This investigation will involve reviewing the initial request, the provided analysis, and any supporting information you provide.
- Our Sole Discretion: The decision to offer a compensatory service rests solely with TheAstroAi.fun after the completion of our investigation.
- Nature of Compensatory Service: If we determine, based on our investigation, that the initial service was demonstrably incorrect or failed to adequately address your query, the compensatory service will be provided in the form of a re-evaluation of your initial question or a similar service of comparable value. The specific nature of the compensatory service will be determined by us on a case-by-case basis.
- No Monetary Refund: Even if a compensatory service is offered, no monetary refunds will be provided under any circumstances.
3. Limitations on Compensatory Service:
A compensatory service will not be granted in the following situations:
- Dissatisfaction based on personal interpretation or disagreement with the astrological insights provided.
- Changes in your circumstances or preferences after the service has been rendered.
- Failure to provide a clear and specific initial question or adequate birth details.
- Requests made after the specified notification timeframe ([Specify Timeframe – e.g., 7 days]).
- Repeated requests for compensatory services.
4. How to Request a Review:
To request a review for a potentially incorrect initial service, please email our support team at [Your Support Email Address] with the following information:
- Your full name and order details (order number, date of purchase).
- The specific service you purchased.
- A clear and detailed explanation of why you believe the initial service was incorrect or unsatisfactory.
- Any supporting information that may assist our investigation.
5. Our Commitment:
While we do not offer refunds, we are committed to providing valuable and insightful astrological services. We take user feedback seriously and will conduct a fair and thorough investigation of any claims of significant inaccuracies in our initial services. Our goal is to ensure your satisfaction through a potential compensatory service when warranted.
6. Changes to this Policy:
We reserve the right to modify or revise this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our Website. It is your responsibility to review this policy periodically for any updates.
7. Contact Us:
If you have any questions about this Refund Policy, please contact us at:
[Your Email Address]
By purchasing services on TheAstroAi.fun, you acknowledge that you have read, understood, and agree to this Refund Policy.
